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Contact Us | Cooper Custom Reel Handles
Cooper Custom Reel Handles

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Have a question about compatibility, an order, or just want to talk fishing? Reach out — a real person reads every message and we respond fast.

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Whether it's a compatibility question, an order issue, or a custom request — fill out the form and we'll get back to you within 24 hours.

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Call or text anytime during business hours
Email
Response within 24 business hours
Business Address
39 Rouge Road, Rochester
New York 14623, USA
Hand-assembled right here in Rochester, NY

Support Hours

Open Today

Eastern Time (ET) — GMT‑05:00 / GMT‑04:00 daylight saving

Monday9:00 AM – 5:00 PM
Tuesday9:00 AM – 5:00 PM
Wednesday9:00 AM – 5:00 PM
Thursday9:00 AM – 5:00 PM
Friday9:00 AM – 5:00 PM
SaturdayClosed
SundayClosed

Emails outside hours are replied to next business day. Urgent? Call/text +1 315-333-0776.

Frequently Asked Questions

Quick answers to the questions we hear most often. Don't see yours? Send us a message above.

How do I know which handle fits my reel?

All our handles come in two hole sizes — 8×5 mm (fits most brands including Daiwa, Abu Garcia, Lew's, Quantum, and more) and 7×4 mm (for modern Shimano reels). Our Carbon Fiber TPE handles include a metal adapter for universal fit. Still unsure? Email or call us and we'll confirm before you order.

How fast do you ship orders?

Once your payment is confirmed, we pack and ship your order within 1-3 business days from our Rochester, NY facility. We ship to all 50 US states and Canada.

What is your return policy?

We accept returns within 30 days of purchase. If your item arrives damaged or defective, return shipping is on us. For undamaged returns, the buyer covers the return shipping cost.

Do you ship to Canada?

Yes! We ship to both the United States (all 50 states) and Canada. Canadian orders ship the same day or next business day after payment is confirmed.

Can I install the handle myself?

Absolutely. All CCRH handles are designed for easy DIY installation — no special tools required. Simply remove your existing handle and screw on your new CCRH handle. The whole process typically takes under 5 minutes.

Do you offer wholesale or bulk pricing?

We are open to wholesale and bulk order discussions for tackle shops, fishing clubs, and tournament organizations. Reach out to us at coopercustomreels@gmail.com or call +1 315-333-0776 to discuss your needs.

Our Location

Hand-assembled in Rochester, New York — every handle ships directly from our facility to your door.

Cooper Custom Reel Handles LLC

Address
39 Rouge Road
Rochester, NY 14623
United States
Phone / Text
Hours
Monday–Friday
9:00 AM – 5:00 PM ET
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