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Whether it's a compatibility question, an order issue, or a custom request — fill out the form and we'll get back to you within 24 hours.
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New York 14623, USA
Support Hours
Eastern Time (ET) — GMT‑05:00 / GMT‑04:00 daylight saving
Emails outside hours are replied to next business day. Urgent? Call/text +1 315-333-0776.
Frequently Asked Questions
Quick answers to the questions we hear most often. Don't see yours? Send us a message above.
How do I know which handle fits my reel?
How fast do you ship orders?
What is your return policy?
Do you ship to Canada?
Can I install the handle myself?
Do you offer wholesale or bulk pricing?
Our Location
Hand-assembled in Rochester, New York — every handle ships directly from our facility to your door.
Cooper Custom Reel Handles LLC
Rochester, NY 14623
United States
9:00 AM – 5:00 PM ET
Our Store Policies
Transparent, complete, and written specifically for our customers